Customer Testimonial - J&M Cabinets

April 30, 2026

Marie Harrison, Managing Director of J&M Cabinets discusses the impact moving to TruBlue has had on the business

Driving Efficiency and Confidence with TruBlue

For KBB businesses looking to modernise their operations, the transition to a new system can often feel like a major shift. But with the right platform and the right support, that shift can quickly turn into a competitive advantage.

For one family-run business, the move from EQ to TruBlue has already transformed how they operate, just months after going live.

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A Smooth Transition to a More Connected Way of Working

Adopting new software is rarely without its challenges, especially when moving from a familiar legacy system. However, with the right onboarding and support, the process can be far more seamless than expected.

In this case, the transition was embraced quickly, allowing the team to integrate TruBlue into their daily workflow with minimal disruption.

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Real Feedback from the Business

Here’s what the team had to say about their experience:

“We’ve been using TruBlue for around four months now, with five licences across the team, and it’s quickly become part of how we run the business day to day.

We previously used EQ, so moving over to TruBlue was a bit of a culture shock at first as it’s such a different system. That said, we took to it relatively easily and were up and running quicker than expected.

One of the standout aspects for us has been the support. The customer service has been amazing and we’ve always felt well looked after whenever we’ve needed help.

Looking ahead, we’re really excited about future developments, particularly the introduction of a reprice option, which will make it even quicker and easier to manage pricing updates across orders.

We’re a family-owned and family-run business, established in 2014, with a focus on providing high-quality yet affordable cabinetry, along with doors and frontages, to both the public and trade. We’ve built our reputation on personal recommendation rather than external advertising, which we believe says a lot about the way we operate.

Overall, we’re very happy with TruBlue and would absolutely recommend it to other industry professionals.”

— Marie Harrison

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Built for the Way KBB Businesses Work

This experience reflects a wider trend across the industry. Businesses are increasingly looking for solutions that not only replace older systems, but actively improve the way they operate.

With its cloud-based approach, real-time data, and ongoing development roadmap, TruBlue is designed to support businesses both now and in the future.

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A Platform You Can Grow With

For companies built on reputation, trust, and long-term customer relationships, choosing the right software partner is critical.

This testimonial highlights what matters most:
✔ A system that integrates quickly into daily operations
✔ A supportive team that’s there when it counts
✔ A clear path for future improvements and efficiencies

For KBB retailers, designers, and installers looking to streamline their processes and gain greater control over their business, TruBlue continues to prove itself as a trusted and forward-thinking solution.

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