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Customer focus - Castle Tile & Bathroom Studio
February 19, 2026
Castle Tile & Bathroom Studio Share Their TruBlue Experience
We are delighted to shine the spotlight on Castle Tile & Bathroom Studio, a long established, family run business that has been transforming bathrooms across Cheshire and the North West for decades.
Having moved to TruBlue nearly 18 months ago after more than 15 years using EQ, Castle Tile & Bathroom Studio made the decision to embrace a fresh start with their business systems. The transition marked an important step in supporting their continued growth and commitment to delivering exceptional customer experiences.
Here is what they had to say about working with TruBlue:
“I have been using TruBlue for nearly 18 months now, having moved from EQ where we were a longstanding customer of over 15 years.
I use TruBlue on a daily basis and since it is the most used platform throughout the business, I needed something that was easy to navigate, reliable and user friendly, which I believe are three of TruBlue’s most desirable features.
When we originally transferred to TruBlue, I made the decision to start afresh, rather than migrating any data, however, I was supported throughout the setup and I am confident that had I have needed to migrate data from my previous system, the same would have applied. What I find refreshing since moving to TruBlue is the number of updates and the improvement that takes place on a regular basis. The team are always willing to listen to constructive feedback and do their utmost to include sensible requests in the development of the system.
From the start of our working relationship, I have received exceptional support from the TruBlue team, when required, and therefore, I would have no hesitation in recommending them to others within the industry. They are friendly, always willing to help and make you feel like a valued part of the TruBlue family. If you aren’t using TruBlue already, I would certainly recommend you start…you won’t be disappointed!”
We are incredibly proud to support businesses like Castle Tile & Bathroom Studio, where quality, service and long term relationships sit at the heart of everything they do.
About Castle Tile & Bathroom Studio
Castle Tile & Bathroom Studio began life in 1979 as a tile showroom. Over the years, the business has evolved into a leading tile and bathroom studio, designing and installing beautiful, luxury bathrooms across the region.
Family values remain central to the company’s success. Founded by Wayne and Tricia Porter as a high quality tile shop, the business gradually expanded into the extensive bathroom showroom it is today. Now led by their daughter Claire, Castle Tile & Bathroom Studio continues to build on its legacy, firmly establishing itself as one of Cheshire’s go to destinations for stylish, luxurious bathrooms.
Their growth and reputation have been driven by a passion for quality, innovative product ranges and exceptional design expertise. Delivering outstanding service has always been a core aim, reflected in the many satisfied customers who return time and again.
Based in Northwich, the showroom is easily accessible from across the North West, just a short drive from Liverpool, Manchester and Chester. Visitors are welcomed into an inspiring studio environment where expert advice and carefully curated product collections combine to create truly bespoke bathroom solutions.
We are thrilled to be part of Castle Tile & Bathroom Studio’s continued success and look forward to supporting their team as they grow and innovate further with TruBlue.
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